Can blindfolded users replace blind ones in product testing? an empirical study

نویسندگان

چکیده

During the design, it is important to evaluate user experience of representative users in many human product interactions. But, some cases, difficult or even impossible recruit because they have disabilities that do not allow them take part such investigations. Thus, alternative populations are widely studied. The most common way replace real blind people use sighted but blindfolded when studying design solutions. To test whether proxy can be used represent social interactions, we examined communication quality 20 blind-sighted pairs and blindfolded-sighted two different experiments. A prototype named E-Gaze glasses was evaluated as testing tool. Results clearly show participants achieved significantly higher than participants. In qualitative data analysis, also reported their being conversations. Our results strengthen conclusion users’ behaviour from behaviour. We recommend should substituted for evaluations measured.

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ژورنال

عنوان ژورنال: Behaviour & Information Technology

سال: 2023

ISSN: ['1362-3001', '0144-929X']

DOI: https://doi.org/10.1080/0144929x.2023.2226768